Introduction
Visa.Australia is committed to respecting and protecting your privacy. Our Privacy Policy outlines our practices concerning the collection, use, and sharing of your information. Through the use of our website and both iOS and Android apps, you consent to the data practices described in this policy.
Information We Collect
Non-Personal Data
For optimization purposes, we automatically collect non-personal data, which includes:
- Device type and settings
- Language preference
- Referring site
- Access times and dates
Personal Information
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Authentication: We utilize Firebase to securely store your email and password used for authentication.
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Visa Assessment: Our app collects details like name, date of birth, nationality, education levels, and work experience. This data assists us in providing an accurate visa assessment, but it’s also used for internal analytics.
Security of Data Collection
Your data is stored and transferred with encryption to ensure utmost security. We use Firestore, a secure platform, for data storage.
How We Use Your Information
Service Delivery
We use the information we collect to deliver our services, which includes providing visa assessment based on the data you provide.
Service Improvement and Analytics
By understanding how you use our service, we can improve our offerings and deliver an optimized user experience. However, this data remains internal and is not used for advertising or shared with external entities.
Communication
We may use your email address to send you pertinent information related to our service, such as payment receipts or consultation links. Note: Users do not have the capability to communicate with one another via our platform.
Data Sharing and Transfer
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Visa Procurement: We may share your information with the relevant Australian government body to facilitate your visa application.
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Data Transfer: Information might be processed outside your country, where laws regarding data protection may be different. However, we always ensure that your privacy is protected.
Cookies
Visa.Australia uses cookies to enhance user experience, allowing us to understand user preferences and optimize our services accordingly. Users can adjust browser settings to refuse cookies, but certain features might not function without them.
Age Restrictions
Our services are intended solely for users aged 18 and above. We do not knowingly collect or entertain data from individuals below 18.
Third-party Links and Services
Our platform may contain links to other sites. Clicking on a third-party link will direct you to that site, which is governed by its own privacy policy. We bear no responsibility for content, privacy policies, or practices of third-party sites or services.
Changes to This Privacy Policy
We may occasionally update this Privacy Policy. Any changes made will be reflected here. We encourage users to periodically review our Privacy Policy to stay informed about how we protect the collected information.
Contact Us
For any questions or concerns about this Privacy Policy, please contact us through: ask@visaaustralia.app